Terms & Conditions

Effective Date: May 15, 2026

Welcome to BEOEB. By accessing our website, browsing products, creating an account, placing an order, or using our services, you agree to these Terms & Conditions.

1. Use of Website

Customers must use this website only for lawful purposes. You agree not to misuse the website, attempt unauthorized access, submit false information, or interfere with website operations.

2. Product Information

We try our best to display accurate product details, images, prices, colors, sizes, and availability. However, slight color differences may occur due to screen settings or photography lighting.

3. Orders

When you place an order, you are responsible for providing accurate customer, delivery, and contact information.

BEOEB reserves the right to accept, reject, cancel, or verify any order if required due to stock issues, incorrect information, payment issues, or suspected misuse.

4. Pricing

All prices are displayed in Bahraini Dinar unless stated otherwise. Prices may change without prior notice.

5. Payment

Customers must complete payment using the available payment methods shown on the website or communicated by BEOEB.

For manual payments, customers may be required to submit payment proof. Orders may remain pending until payment is verified.

6. Payment Verification

Payment proof submission does not automatically confirm the order. BEOEB may review and approve or reject payment proof.

If payment proof is rejected, customers may be asked to submit correct proof again.

7. Order Cancellation

Customers may request order cancellation before payment approval or order processing. Once an order is confirmed, packed, delivered, or completed, cancellation may not always be possible.

8. Refunds and Returns

Refunds, returns, or exchanges may be handled based on product condition, order status, payment status, and BEOEB’s review.

BEOEB reserves the right to reject refund or return requests where products are used, damaged, altered, or not eligible.

9. Delivery

Delivery timing may vary depending on customer location, availability, order volume, and other operational factors.

Customers must provide correct delivery details and be available for communication when needed.

10. Customer Account

Customers may use Google login or supported login methods to access order-related features. Customers are responsible for maintaining access to their account and contact information.

11. WhatsApp and Email Updates

By placing an order, you agree that BEOEB may contact you through WhatsApp, email, or phone for order confirmations, invoices, payment updates, delivery updates, and customer support.

12. Website Availability

We aim to keep the website available and working properly, but we do not guarantee uninterrupted access. Temporary downtime may happen due to maintenance, updates, technical issues, or third-party service interruptions.

13. Limitation of Liability

BEOEB is not responsible for indirect losses, delays, technical issues, third-party service failures, or customer errors such as incorrect delivery details or wrong payment proof.

14. Changes to Terms

BEOEB may update these Terms & Conditions at any time. Updated versions will be posted on this page.

15. Contact Us

For questions about these Terms & Conditions, please contact BEOEB through the contact details provided on our website.